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Oct 27, 2024

From Fresh to Fatal

A strong brand promise is the guide to strong decision-making One bakery’s lie could have been a customer’s last meal. In February 2024, Michelle Siriani, the owner of gluten-free and […]

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Oct 16, 2024

Sock It to Me

How Socks and Bags Became Symbols of Self You’re walking down a bustling city street, surrounded by a sea of branded tote bags swinging from the arms of passersby. Each […]

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Oct 3, 2024

Third Place Displaced

When Michelle Eisen began working as a Starbucks barista in 2010, she loved entering her store every day.  It was always packed with people. She witnessed first dates and reunions […]

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